By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Multiparameter devices

ProfiLine, MultiLine, inoLab series, etc.
pH meters

ProfiLine pH 3110, etc.
Oximeters

ProfiLine Oxi 3205, etc.
Conductometers

ProfiLine Cond 3110, etc.
Turbidity meters

Turb 355 IR, etc.
Spectrophotometers, colorimeters

pHotoFlex pH, etc.
Samplers

PB-M, PB 25 S, etc.
Electrodes

DX 223 NA, etc.
Conduction Cells

TetraCon DU/T, etc.
Digital, optical sensors

StirrOx, CellOx, etc.
Analog sensors and accessories

IDS WLM-S, etc.
Ready solutions and reagents

QSC, Standard 1010 FNU, etc.
Thermostats and thermoreactors

TS 606-G/2-i, etc.
Measuring systems

OxiTop Control AN 6, etc.
Orthophosphate Analyzers

P700 IQ, etc.
Industrial Analyzers

TURB 2110 et al.
Sample preparation systems

PurCon 230 et al.
Monitors and controllers

DIQ/S 181, etc.
Colony counters

BZG 40 , etc.
Accessories and software

PhotoLab et al.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for WTW products.

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Guarantees & Return Policy

All WTW products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

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